Package was marked as delivered but never arrived. I have a locked mailbox so I know th...

GetHuman-alisonpl's Order Never Arrived issue with Groupon from April 2021

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Once logged in to the help section on, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman-alisonpl's own words
Package was marked as delivered but never arrived. I have a locked mailbox so I know that if it was delivered as tracking indicates I would have gotten it. Post office says there is no insurance so there is nothing they can do. Seller has not responded to my inquiries. I would like a full refund or a replacement

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Order Never Arrived issue
Reported by GetHuman-alisonpl
Apr 14th, 2021 - a month ago
Not resolved
Seen by 2 customers so far
Similar issue to 39568 others
0 customers following this


GetHuman-alisonpl started working on this issue
Apr 14th 11:59am