My order has not yet left China .*Hi Roger,*Thank you for your order...

GetHuman5523744's Order Never Arrived issue with Groupon from December 2020

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Name on account, Email on account, and Billing address
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Once logged in to the help section on, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman5523744's own words
My order has not yet left China .*Hi Roger,*Thank you for your order (*****-******-******), placed on ** October ****.*Your Groupon for the deal Partner Electronics Tech: Five-Tier Metal Plant Stand: One*Gold is already in your pocket. Just tap the Mobile App to redeem on the go, or print it from My Groupons anytime. To use your Groupon, please follow the instructions located in the fine print of your Voucher.*Order summary:*View Order Status*Description* Quantity Price*Five-Tier Metal Plant Stand: One*Gold** * $**.***** Subtotal: $**.***** Shipping & Handling: $*.******* Total: $**.***Applicable GST included*Your Details*Full Name Roger Holcroft*Address ** PANDOREA CIRCUIT*City NORTH LAKES*Postcode *****Terms and Conditions * Privacy Statement*Groupon Australia Pty Ltd ABN ** *** *** ****Where is it? If you cannot produce it I would like a full refund ASAP.

GetHuman5523744 did not yet indicate what Groupon should do to make this right.

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How Do I Report Someone Using My Groupon?How Do I Delete My Groupon Account?Why Does My Groupon Order Say It's Still Processing?What Do I Do If My Groupon Order Is Missing?How Do I Send a Gift with Groupon?
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Order Never Arrived issue
Reported by GetHuman5523744
Dec 5th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 37359 others
0 customers following this


GetHuman5523744 started working on this issue
Dec 5th, 2020 5:38am

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