Hi, I hope you are doing well. I recently ordered a Keratin Hair treatment for Edan Eda...

GetHuman-hyeswha's customer service issue with Groupon from July 2020

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The issue in GetHuman-hyeswha's own words
Hi, I hope you are doing well. I recently ordered a Keratin Hair treatment for Edan Edan Salon through Groupon. However, due to the quarantine, the shop closed and I was not able to get my hair done and use my Groupon. My appointment was never rescheduled due to them not knowing when they will open again. I would rather just cancel it. I would like a refund and to get my money back to my card. Is that possible? Thank you.

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Groupon

Customer service issue
Reported by GetHuman-hyeswha
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 41339 others
0 customers following this

Timeline

GetHuman-hyeswha started working on this issue
Jul 13th 7:17pm

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