I wish to return the blue activity tracker I ordered in June but have not been able to...

GetHuman4952870's Refund My Order issue with Groupon from July 2020

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman4952870's own words
I wish to return the blue activity tracker I ordered in June but have not been able to do so. The order number is *********. The last item in this order only arrived last week so I do not understand why my account is saying I am out of time. According to your terms and conditions the return window starts when the last item arrives. I am dissatisfied with the item. What do I have to do? Can I speak to someone. Regards Delores mclean-Boyd

GetHuman4952870 did not yet indicate what Groupon should do to make this right.

How GetHuman4952870 fixed the problem
Log onto the livechat during office hours. I explained that my account saying the return date had expired was incorrect as I had only just received the last item in my order a few days ago.
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Groupon

Refund My Order issue
Reported by GetHuman4952870
Jul 13th, 2020 - 9 months ago
Fixed
GetHuman4952870 shared how to fix
Seen by 3 customers so far
Similar issue to 41326 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman4952870 started working on this issue
Jul 13th, 2020 10:24am
GetHuman4952870 confirmed the issue is fixed. Hooray!
Jul 13th, 2020 8:23pm