Hi, my grandson thought he was ordering peach gummies without my permission and put alm...

GetHuman5053185's customer service issue with Groupon from July 2020

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5053185 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5053185 can let us know if they help or not.
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The issue in GetHuman5053185's own words
Hi, my grandson thought he was ordering peach gummies without my permission and put almost *** dollars in CBD gummies on my charge. I have been trying to cancel ever since to no avail. I don't want my money back, just credit so I can get something else. The one jar of gummies came yesterday and they were ready to eat before I stopped them. Please give me groupon credits and I will return this jar if necessary. I have been trying to get these cancelled for weeks.Please let me kn ow the amount of my groupon credits an d when I can use them. Thank you *****@***.com **********

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Groupon

Customer service issue
Reported by GetHuman5053185
Jul 11th, 2020 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 41936 others
0 customers following this

Timeline

GetHuman5053185 started working on this issue
Jul 11th 12:41am
GetHuman5053185 shared this issue with friends on Facebook
Jul 11th 12:41am