Hi I have been trying unsuccessfully to get in contact with Groupon and icumulus the s...

GetHuman4472416's Order Never Arrived issue with Groupon from March 2020

Help with my Groupon issue
First: share to improve GetHuman4472416's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4472416 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman4472416's own words
Hi I have been trying unsuccessfully to get in contact with Groupon and icumulus the shipping company that should have delivered my parcel. *My order number is **********. I have received an email saying my parcel was delivered but I haven’t received. My tracking number is ******* I was only able to speak to someone from icumulus via chat and they insisted that my parcel was delivered. They told me to contact you for assistance with my missing parcel. Every email I sent to Groupon bounced back, I want my parcel or a full refund including shipping cost. If I don’t get an answer within twenty four hours I will take further action. **Thanks *Alexandra Caruso

GetHuman4472416 did not yet indicate what Groupon should do to make this right.

How GetHuman4472416 fixed the problem

We are waiting for GetHuman4472416 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Order Never Arrived issue
Reported by GetHuman4472416
Mar 16th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 57485 others
0 customers following this


GetHuman4472416 started working on this issue
Mar 16th 12:20pm