Hi I have been trying unsuccessfully to get in contact with Groupon and icumulus the s...
GetHuman4472416's Order Never Arrived issue with Groupon from March 2020
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Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman4472416's own words
Hi I have been trying unsuccessfully to get in contact with Groupon and icumulus the shipping company that should have delivered my parcel. *My order number is **********. I have received an email saying my parcel was delivered but I haven’t received. My tracking number is ******* I was only able to speak to someone from icumulus via chat and they insisted that my parcel was delivered. They told me to contact you for assistance with my missing parcel. Every email I sent to Groupon bounced back, I want my parcel or a full refund including shipping cost. If I don’t get an answer within twenty four hours I will take further action. **Thanks *Alexandra Caruso
GetHuman4472416 did not yet indicate what Groupon should do to make this right.
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