Hi I have been trying unsuccessfully to get in contact with Groupon and icumulus the s...

GetHuman4472416's Order Never Arrived issue with Groupon from March 2020

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Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman4472416's own words
Hi I have been trying unsuccessfully to get in contact with Groupon and icumulus the shipping company that should have delivered my parcel. *My order number is **********. I have received an email saying my parcel was delivered but I haven’t received. My tracking number is ******* I was only able to speak to someone from icumulus via chat and they insisted that my parcel was delivered. They told me to contact you for assistance with my missing parcel. Every email I sent to Groupon bounced back, I want my parcel or a full refund including shipping cost. If I don’t get an answer within twenty four hours I will take further action. **Thanks *Alexandra Caruso

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Groupon

Order Never Arrived issue
Reported by GetHuman4472416
Mar 16th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 57485 others
0 customers following this

Timeline

GetHuman4472416 started working on this issue
Mar 16th 12:20pm