I want to return a pair of pants that did not fit

GetHuman4380576's Refund My Order issue with Groupon from February 2020

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman4380576's own words
The problem: I want to return a pair of pants that did not fit

GetHuman4380576 did not yet indicate what Groupon should do to make this right.

How GetHuman4380576 fixed the problem
I bought a pair of yoga pants from Groupon that did not fit but they came without a return label and when I tried to print a label they said it is a final sale item and I cannot return it .I did not see anywhere "final sale" while ordering so I did contact them through email and explained the problem..they offered me two options and I picked one . Now my refund is in process .It was easy I just had to follow instructions . it takes awhile for refund . All I needed is to go to my order and click on "view details" and follow step by step .To my surprise Groupon replies to customers within ** hours even on weekends..
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Groupon

Refund My Order issue
Reported by GetHuman4380576
Feb 20th, 2020 - 8 months ago
Fixed
GetHuman4380576 shared how to fix
Seen by 13 customers so far
Similar issue to 60997 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman4380576 started working on this issue
Feb 20th 7:52pm
GetHuman4380576 indicated the issue is not fixed yet.
Feb 21st 5:19pm
GetHuman4380576 confirmed the issue is fixed. Hooray!
Feb 24th 9:54am