Groupon couldn’t sign me in. I tried multiple times. I tried multiple times to have t...

GetHuman-barbduec's Refund My Order issue with Groupon from January 2020

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-barbduec's own words
Groupon couldn’t sign me in. I tried multiple times. I tried multiple times to have them send a new password. None arrived. It now looks like I have purchased one but my friend purchased one for me in the mean time. I don’t need two and also my original request for password reset wasn’t done. I need to talk to someone! I also need my order number ****-******-****** refunded

GetHuman-barbduec did not yet indicate what Groupon should do to make this right.

How GetHuman-barbduec fixed the problem
It just all of a sudden worked and * purchase went through luckily not the other multiple attempts.
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Groupon

Refund My Order issue
Reported by GetHuman-barbduec
Jan 7th, 2020 - 10 months ago
Fixed
GetHuman-barbduec shared how to fix
Seen by 183 customers so far
Similar issue to 66154 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-barbduec started working on this issue
Jan 7th 12:13am
GetHuman-barbduec confirmed the issue is fixed. Hooray!
Jan 7th 4:26am
GetHuman-barbduec confirmed the issue is fixed. Hooray!
Jan 12th 6:56am
GetHuman-barbduec confirmed the issue is fixed. Hooray!
Jan 12th 5:48pm

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