I purchase an item and canceled and requested a refund before the item was shipped out...

GetHuman-tahiradu's Refund My Order issue with Groupon from December 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-tahiradu's own words
I purchase an item and canceled and requested a refund before the item was shipped out. In my groupon account it says the money has been refunded but in my bank account I’m still being charged for the item with no pending refund.

GetHuman-tahiradu did not yet indicate what Groupon should do to make this right.

How GetHuman-tahiradu fixed the problem

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Groupon

Refund My Order issue
Reported by GetHuman-tahiradu
Dec 21st, 2019 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 67114 others
0 customers following this

Timeline

GetHuman-tahiradu started working on this issue
Dec 21st, 2019 8:28pm
GetHuman-tahiradu indicated the issue is not fixed yet.
Dec 22nd, 2019 5:15am