I had a ** bucks that I wanted to apply to groupon ******** so I tried to undue and do...

GetHuman-lnsunflo's Refund My Order issue with Groupon from December 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lnsunflo's own words
I had a ** bucks that I wanted to apply to groupon ******** so I tried to undue and do again. Instead I purchased a second groupon ********. My husband lost his job and I desperately trying to get someone to help. Left an email with no response and I hold for ** minutes
This has been VERY frustrating unable to speak with someone.
This could be made right by refunding one groupon that was never intended to be purchased and applying the ** to other.
I have purchased groupons for years!
I have desperately been trying to contact someone- I work late hours got home early on hold! Tried emailing
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Groupon

cafe graziella
Refund My Order issue
Reported by GetHuman-lnsunflo
Dec 11th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 66528 others
0 customers following this

Timeline

GetHuman-lnsunflo started working on this issue
Dec 11th, 2019 9:59pm