Hello,**My name is Kim and I am writing from Comenity Bank.**The purpose of my inquiry...

GetHuman3764041's Refund My Order issue with Groupon from October 2019

Help with my Groupon issue
First: share to improve GetHuman3764041's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3764041 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3764041's own words
Hello,**My name is Kim and I am writing from Comenity Bank.**The purpose of my inquiry is due to the fact that we have determined that a charge made with your company was made fraudulently.**I was hoping I could discuss with you the possibility of canceling the order and refunding the cardholder.**The last four digits of the account number used is ****. The purchase amount charge was $****. The name on the account is Sherry Bono. The billing address zip code is *****. The charges were made on **********. **If you have any questions, I can be reached at this email address or by phone at ***-***-**** ext *******.**Thank you for your time and consideration into this matter.

GetHuman3764041 did not yet indicate what Groupon should do to make this right.

How GetHuman3764041 fixed the problem

We are waiting for GetHuman3764041 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund My Order issue
Reported by GetHuman3764041
Oct 14th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 274907 others
0 customers following this


GetHuman3764041 started working on this issue
Oct 14th, 2019 6:08pm

Paying Too Much for Cable?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies