Hello,**My name is Kim and I am writing from Comenity Bank.**The purpose of my inquiry...

GetHuman3764041's Refund My Order issue with Groupon from October 2019

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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman3764041's own words
Hello,**My name is Kim and I am writing from Comenity Bank.**The purpose of my inquiry is due to the fact that we have determined that a charge made with your company was made fraudulently.**I was hoping I could discuss with you the possibility of canceling the order and refunding the cardholder.**The last four digits of the account number used is ****. The purchase amount charge was $****. The name on the account is Sherry Bono. The billing address zip code is *****. The charges were made on **********. **If you have any questions, I can be reached at this email address or by phone at ***-***-**** ext *******.**Thank you for your time and consideration into this matter.

GetHuman3764041 did not yet indicate what Groupon should do to make this right.

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Groupon

Refund My Order issue
Reported by GetHuman3764041
Oct 14th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 274907 others
0 customers following this

Timeline

GetHuman3764041 started working on this issue
Oct 14th, 2019 6:08pm

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