On ********* I bought * * day diabetes meal plan. After * days, Groupon has not given me codes nor reply to * queries.

GetHuman-hvidal's customer service issue with Groupon from July 2019

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The issue in GetHuman-hvidal's own words
********* *:** am Saturday. Yesterday, I placed an order fro * meals of FIVE DAY DIABETES MEAL PLAN.*One meal cost me $**. Because I ordered *, I was charged $***.**. Moneys were deducted from my credit card. Groupon was supposed to send me "coupon codes" via a separate email. I did not received it. I received an acknowledment from Groupon indicating my purchase had been made but no codes. I thought I had done something wrong so I repeat above a second time. My credit card was charged again for $***.**. No codes. I called Healthy Meals Supreme *-***-***-****. I was told by Robin, someone will call me back within ** hours. I am still waiting. My name is Hipolito C. Vidal. My email address is HV*****@***.com. My home address is **** Redcliffe Road, Catonsville, Maryland USA. My pone number is (***)***-****. I have purchased * Healthy Meals Supreme before this one with similar problems. I am planning to leave my house today, Saturday, at aproximately **:** am and I will return by *:** Pm, today. H. Vidal

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Customer service issue
Reported by GetHuman-hvidal
Jul 13th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 237225 others
0 customers following this

Timeline

GetHuman-hvidal started working on this issue
Jul 13th, 2019 1:58pm
GetHuman-hvidal indicated the issue is not fixed yet.
Jul 16th, 2019 2:39pm
GetHuman-hvidal indicated the issue is not fixed yet.
Jul 16th, 2019 2:44pm
GetHuman-hvidal indicated the issue is not fixed yet.
Jul 16th, 2019 9:45pm
GetHuman-hvidal indicated the issue is not fixed yet.
Jul 16th, 2019 9:45pm
GetHuman-hvidal indicated the issue is not fixed yet.
Jul 16th, 2019 9:49pm