I still can't print my voucher that I paid for and can't download the app. I do not know how to navigate the help desk. My problem has not been resolved!

GetHuman3120027's customer service issue with Groupon from June 2019

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The issue in GetHuman3120027's own words
Print my voucher that I paid for and download the app. I also tried to navigate the help desk and was not able to. ... I can't print out my voucher and I can't download my app.
Thi is EXTREMELY FRUSTRATING. I have not had this problem before and I can not use the service I bought unless I am able to print the voucher. I also want to download the app but can't.
Just email me my voucher and explain step by step how to get the app on my phone.
In my opinion this question should not be asked. If a person has ordered Groupon once or a hundred times they should be all considered good customers and they should not have to write down a single thing!
Dead end every time you sent me in another direction.
How GetHuman3120027 fixed the problem

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Groupon

Customer service issue
Reported by GetHuman3120027
Jun 20th, 2019 - a year ago
Not resolved
Seen by 11 customers so far
Similar issue to 225858 others
0 customers following this

Timeline

GetHuman3120027 started working on this issue
Jun 20th, 2019 5:17pm
GetHuman3120027 indicated the issue is not fixed yet.
Jun 21st, 2019 3:54am
GetHuman3120027 indicated the issue is not fixed yet.
Jun 21st, 2019 3:56am
GetHuman3120027 indicated the issue is not fixed yet.
Jun 21st, 2019 4:10am
GetHuman3120027 indicated the issue is not fixed yet.
Jun 22nd, 2019 4:45am
GetHuman3120027 indicated the issue is not fixed yet.
Jun 22nd, 2019 4:52am