I bought a build a head voucher and I used it on their website last week. I paid them...

GetHuman2956272's Refund My Order issue with Groupon from May 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2956272's own words
I bought a build a head voucher and I used it on their website last week. I paid them extra for shipping to have it here to me today, and when I reached out for my tracking number they said they couldn't get me my order here by today. I was never contacted or notified of this. I would like a refund for the $**.** because there is no way I would use that company again. This was for my daughters senior signing day and they've ruined that.
GetHuman2956272 did not yet indicate what Groupon should do to make this right.
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Groupon

Refund My Order issue
Reported by GetHuman2956272
May 20th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 7 customers so far
Similar issue to 210023 others
0 customers following this
Timeline
GetHuman2956272 started working on this issue
May 20th 9:06pm
GetHuman2956272 indicated the issue is not fixed yet.
May 21st 1:24am
GetHuman2956272 indicated the issue is not fixed yet.
May 21st 1:25am