Ordered a dozen Sharies Barries for Mothers day gift arrangement , Item was not deliver...

GetHuman-sstirt's Order Never Arrived issue with Groupon from May 2019

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The issue in GetHuman-sstirt's own words
Ordered a dozen Sharies Barries for Mothers day gift arrangement , Item was not delivered. *Called CS (FTD), and they said they would resend the order. The next a coffee cup size vase with daisies and one rose was left at my aunts door.*Barries that I ordered, and was told by a supervisor would arrive, were not, instead, this little $** mystery flower arrangement arrived. I was very dissatisfied with this transaction, and still have not received the item I paid for, and I'm not interested in getting "Groupon Bucks" as a refund. at this point I wan a refund on this failure for Mothers-day, and uninformed swap of the delivery item.
GetHuman-sstirt did not yet indicate what Groupon should do to make this right.
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Groupon

Order Never Arrived issue
Reported by GetHuman-sstirt
May 20th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 209778 others
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Timeline
GetHuman-sstirt started working on this issue
May 20th 4:08pm