We purchased two Weekender Breaks to Venice, Rome and Florence. The agent, very kindly...
GetHuman2952298's customer service issue with Groupon from May 2019
Help with my Groupon issue
The issue in GetHuman2952298's own words
We purchased two Weekender Breaks to Venice, Rome and Florence. The agent, very kindly, called us back but we cannot get the airport we want (my husband is disabled) unless we pay for another night! We also have to pay extra for transfers so, what appeared to be a very good deal, is now costing us much more than we can actually afford. Therefore, I would be grateful if you would refund me our monies. I have tried ringing the number stated but it is not accepting calls at the moment.
GetHuman2952298 did not yet indicate what Groupon should do to make this right.
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How GetHuman2952298 fixed the problem
Got in touch with the Gethuman team and they refunded our money.*Very helpful.
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