We purchased two Weekender Breaks to Venice, Rome and Florence. The agent, very kindly...

GetHuman2952298's customer service issue with Groupon from May 2019

Help with my Groupon issue
The issue in GetHuman2952298's own words
We purchased two Weekender Breaks to Venice, Rome and Florence. The agent, very kindly, called us back but we cannot get the airport we want (my husband is disabled) unless we pay for another night! We also have to pay extra for transfers so, what appeared to be a very good deal, is now costing us much more than we can actually afford. Therefore, I would be grateful if you would refund me our monies. I have tried ringing the number stated but it is not accepting calls at the moment.
GetHuman2952298 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2952298 fixed the problem
Got in touch with the Gethuman team and they refunded our money.*Very helpful.
Please help with my Groupon issue
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman2952298
May 20th, 2019 - a mon ago
I have an issue with Groupon too
Fixed
GetHuman2952298 shared how to fix
Seen by 9 customers so far
Similar issue to 209539 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman2952298 started working on this issue
May 20th 8:31am
GetHuman2952298 indicated the issue is not fixed yet.
May 20th 1:26pm
GetHuman2952298 indicated the issue is not fixed yet.
May 20th 1:28pm
GetHuman2952298 indicated the issue is not fixed yet.
May 20th 2:00pm
GetHuman2952298 indicated the issue is not fixed yet.
May 20th 2:00pm
GetHuman2952298 indicated the issue is not fixed yet.
May 20th 2:01pm
GetHuman2952298 confirmed the issue is fixed. Hooray!
May 23rd 9:22am