I bough groupon for Xavier Massage. System kept telling me transaction did not process...

GetHuman-mmedinil's Change My Order issue with Groupon from May 2019

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mmedinil's own words
I bough groupon for Xavier Massage. System kept telling me transaction did not process so I reordered and then got *. That I was going to give as gift OR see if vendor would let ME use both, BUT I have not been able to speak to anyone from the business and have left several messages. I THINK i have an appointment that I made on line and bad enough I had to wait over a month to get in. I think person may only work Part time. I'd like refund on both to repurchase with a dependable vendor.
GetHuman-mmedinil did not yet indicate what Groupon should do to make this right.
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How GetHuman-mmedinil fixed the problem
Had to call and speak to a rep, but its done.
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Groupon

Change My Order issue
Reported by GetHuman-mmedinil
May 10th, 2019 - 2 mons ago
I have an issue with Groupon too
Fixed
Seen by 5 customers so far
Similar issue to 204742 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-mmedinil started working on this issue
May 10th 1:21pm
GetHuman-mmedinil confirmed the issue is fixed. Hooray!
May 10th 9:56pm
GetHuman-mmedinil confirmed the issue is fixed. Hooray!
May 10th 9:58pm
GetHuman-mmedinil confirmed the issue is fixed. Hooray!
May 12th 12:18pm