I asked for a refund when I could not contact a spa and was told I should...

GetHuman-kathydro's Can't Contact Seller issue with Groupon from March 2019

183663 similar
0 following
Help with my Groupon issue
How did GetHuman-kathydro do it?
Waiting to hear how GetHuman-kathydro fixed the problem to share with other customers.
Top Tip from another customer
Once logged in to the help section on Groupon.com, select the relevant order, click continue, select a trending topic, then hit continue. If you're in business hours you'll an option to live chat with Groupon
The issue in GetHuman-kathydro's own words
I asked for a refund when I could not contact a spa and was told I should deal directly with the spa. I finally got through and scheduled my deep tissue massage. What I got was a groupon that overstated the savings as the massage actually was $**. In addition, it was not a massage , but a woman rubbing my back through a blanket. I lasted * minutes , as there was no point in staying for this treatment. I either get a refund or please take me off your mailing list.
GetHuman-kathydro did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-kathydro fixed the problem
We are waiting for GetHuman-kathydro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kathydro fixes it.
This email address isn't valid


Can't Contact Seller issue
Reported by GetHuman-kathydro
Mar 28th, 2019 - 23d ago
I have an issue with Groupon too
Seen by 4 customers so far
Similar issue to 183663 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
GetHuman-kathydro started working on this issue
Mar 28th 5:19pm
GetHuman-kathydro confirmed the issue is fixed. Hooray!
Apr 2nd 4:45pm