I purchased a Groupon for a Brazilian Keratin Hair Treatment and hair cut at Edan Edan...

GetHuman-yassyfaa's Refund my order issue with Groupon from March 2019

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-yassyfaa's own words
I purchased a Groupon for a Brazilian Keratin Hair Treatment and hair cut at Edan Edan salon. I purchased the same Groupon back in November **** and I called them to make an appointment and said they don't accept the same Groupon if it hasn't been a year yet. Their management is very strict with this policy and they let me know that the app shouldn't have let me purchase the Groupon. I demand a refund, and your app and customer service need help. Please get back to me ASAP
GetHuman-yassyfaa did not yet indicate what Groupon should do to make this right.
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Groupon

Refund my order issue
Reported by GetHuman-yassyfaa
Mar 27th, 2019 - 25d ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 182703 others
0 customers following this
Items needed
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Timeline
GetHuman-yassyfaa started working on this issue
Mar 27th 5:22pm
GetHuman-yassyfaa indicated the issue is not fixed yet.
Mar 30th 9:26pm
GetHuman-yassyfaa indicated the issue is not fixed yet.
Mar 30th 9:27pm
GetHuman-yassyfaa indicated the issue is not fixed yet.
Mar 31st 6:26am