For some reason my item is not working properly, I need to replace it.

GetHuman-lamiki's customer service issue with Groupon from March 2019

Help with my Groupon issue
The issue in GetHuman-lamiki's own words
The problem: For some reason my item is not working properly, I need to replace it.
GetHuman-lamiki did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-lamiki fixed the problem
I contacted the trophy skin company via telephone and left a message. They called me back later in the day. She recommended sending an email to *****@***.com with my invoice and the problem. They sent me a return label and instructions.
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Groupon

Customer service issue
Reported by GetHuman-lamiki
Mar 27th, 2019 - 25d ago
I have an issue with Groupon too
Fixed
GetHuman-lamiki shared how to fix
Seen by 4 customers so far
Similar issue to 182635 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-lamiki started working on this issue
Mar 27th 2:53pm
GetHuman-lamiki confirmed the issue is fixed. Hooray!
Mar 30th 4:06pm
GetHuman-lamiki confirmed the issue is fixed. Hooray!
Mar 31st 4:34am