I purchase a voucher for a reading at ** saint Marks pl ny ny ***** on ******* I have b...

GetHuman2598760's Refund my order issue with Groupon from March 2019

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GetHuman2598760's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2598760 will want to follow the link below to head to their help center. We will check on GetHuman2598760 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2598760 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2598760's own words
I purchase a voucher for a reading at ** saint Marks pl ny ny ***** on ******* I have been calling since then and left messages to make reservations with no response. Today I finally spoke to someone who said someone is using her information and collecting the money from Groupon . The lady said she has nothing to do with Groupon ads i would like to get a refund back to my account *On file due to the false advertisement i can be reached at *****@***.com or *** *** **** Thank You Shirley Birch
GetHuman2598760 did not yet indicate what Groupon should do to make this right.
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Refund my order issue
Reported by GetHuman2598760
Mar 26th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 5 customers so far
Similar issue to 182230 others
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GetHuman2598760 started working on this issue
Mar 26th 6:42pm