I purchased some items through groupon for my birthday weekend girl's trip to Las Vega...
GetHuman-joyrionn's Refund my order issue with Groupon from March 2019
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-joyrionn's own words
I purchased some items through groupon for my birthday weekend girl's trip to Las Vegas but the merchant Easyrentcars did not allow me to pick up the car due to my drivers license expired the next day. The lady called her superior who assured me the charges would be reversed & has not. I also contacted my credit card company to assist but no fast help. Also there is a Party bus tour charge. I could only contact the merchant via chat. I asked them for assistance to redeem the certificates & I did what I was told but no success. I asked if I could go by the company to get assistance & they was rude & refused to reverse the charges.. The business was run from a house. There are two other charges I'd like to dispute as well .
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