I just received an email asking to review my recent Groupon, however I did not redeem t...

GetHuman-b_welch's Problem with an order issue with Groupon from March 2019

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The issue in GetHuman-b_welch's own words
I just received an email asking to review my recent Groupon, however I did not redeem the Groupon and have reached out before asking for a refund. The Groupon is for Massage Advantage-the times available for the therapist did not work with my schedule. The company made me enter in a credit card number and join as a member in order to make an appointment, and now they have charged my charges for services I have not even received. I have reached out to them via email and have not heard a response back. I would like a refund via Groupon for this purchase as I did not use the voucher.
GetHuman-b_welch did not yet indicate what Groupon should do to make this right.
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Groupon

Problem with an order issue
Reported by GetHuman-b_welch
Mar 26th, 2019 - 24d ago
I have an issue with Groupon too
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Seen by 3 customers so far
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Timeline
GetHuman-b_welch started working on this issue
Mar 26th 3:01am