Hi there,**I have booked an outing for March break for my family to attend Ripleys Aqua...

GetHuman-lcalleri's customer service issue with Groupon from March 2019

174759 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman-lcalleri's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lcalleri's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lcalleri will want to follow the link below to head to their help center. We will check on GetHuman-lcalleri later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lcalleri may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lcalleri's own words
Hi there,**I have booked an outing for March break for my family to attend Ripleys Aquarium. Unfortunately, one of my children has become sick with strep throat and my sister n law has come down with the flu. I have ordered * tickets in total and I am hoping that I can change the date to attend for May *rd which will be the next PA day for my kids. I do not want a refund, I do t want to lose my money. Please let me know how you are able to help. I can be reached at ***-***-****. **Thank you so much. **Sincerely,**Lina Calleri
GetHuman-lcalleri did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-lcalleri fixed the problem
We are waiting for GetHuman-lcalleri to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lcalleri fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lcalleri
Mar 13th, 2019 - 5 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 174759 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-lcalleri started working on this issue
Mar 13th 3:41pm