Hi Groupon. My name is Lorretta (Laurie) Schmidt from Columbus Ohio. I recently purch...

GetHuman-lmmccomb's customer service issue with Groupon from March 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lmmccomb's own words
Hi Groupon. My name is Lorretta (Laurie) Schmidt from Columbus Ohio. I recently purchased two different seafood Groupons*but I neglected to read the small print. Unfortunately the shipping charges are more than I can pay. I'd like to exchange the Groupons for Groupon Bucks. I know it's my fault but I'm asking as a loyal and frequent customer. Please help me. I'm ** years old and I'm not always "with it." Thank you. *** *** ****
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Customer service issue
Reported by GetHuman-lmmccomb
Mar 12th, 2019 - 5 mons ago
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Seen by 3 customers so far
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GetHuman-lmmccomb started working on this issue
Mar 12th 9:18pm