I Purchased three massages for $** that we’re good for My Time Massage. They expire Apr...
GetHuman-jenfeltn's customer service issue with Groupon from March 2019
Help with my Groupon issue
First: share to improve GetHuman-jenfeltn's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jenfeltn's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jenfeltn will want to follow the link below to head to their help center. We will check on GetHuman-jenfeltn later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jenfeltn may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jenfeltn's own words
I Purchased three massages for $** that we’re good for My Time Massage. They expire April **, ****. I have made several attempts to make an appointment, I explained that I only had until April ** to get in because I purchased from Groupon’s. He wanted to redeem them so he could get his money then schedule an appointment. I asked if I could schedule an appointment and then redeem them when I came in and I have yet to hear from him. So at this time I would like a refund please, thank you.
GetHuman-jenfeltn did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jenfeltn fixed the problem
We are waiting for GetHuman-jenfeltn to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.