I Purchased three massages for $** that we’re good for My Time Massage. They expire Apr...

GetHuman-jenfeltn's customer service issue with Groupon from March 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jenfeltn's own words
I Purchased three massages for $** that we’re good for My Time Massage. They expire April **, ****. I have made several attempts to make an appointment, I explained that I only had until April ** to get in because I purchased from Groupon’s. He wanted to redeem them so he could get his money then schedule an appointment. I asked if I could schedule an appointment and then redeem them when I came in and I have yet to hear from him. So at this time I would like a refund please, thank you.
GetHuman-jenfeltn did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-jenfeltn
Mar 12th, 2019 - 5 mons ago
I have an issue with Groupon too
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GetHuman-jenfeltn started working on this issue
Mar 12th 5:39pm