I ordered * spa days for family members as Xmas presents but we cannot book any days be...
GetHuman2460285's customer service issue with Groupon from March 2019
Help with my Groupon issue
The issue in GetHuman2460285's own words
I ordered * spa days for family members as Xmas presents but we cannot book any days because there is no availability until after the coupons run out. Which is in * days time. **The only days we could use them were mon-thurs without incurring surcharges. Which due to the circumstances have been difficult to achieve. *We as a family have had a traumatic time unfortunately with a close member who had Cancer and he finally lost his fight and died ** days ago. Could you please authorise an extension to the * coupons. Thank you.
GetHuman2460285 did not yet indicate what Groupon should do to make this right.
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How GetHuman2460285 fixed the problem
They were helpful to my needs in the end. Due to the very extenuating circumstances.
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