I purchased a Groupon for a full synthetic oil change from Neilson Auto Repair for...

GetHuman-danulde's customer service issue with Groupon from March 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-danulde's own words
I purchased a Groupon for a full synthetic oil change from Neilson Auto Repair for **.** * tax. Their coupon said you could book online but when I went to the website it said to call. I tried calling three times and I could not get an answer. After two weeks, I finally got an answer and when I told them the make of my vehicle they told me that they don't have oil for European cars. This was not anywhere on their website or on the advertisement for the groupon. I would please like a full refund so that I can actually get my car serviced somewhere with the proper materials.
GetHuman-danulde did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-danulde
Mar 12th, 2019 - 5 mons ago
I have an issue with Groupon too
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Seen by 2 customers so far
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GetHuman-danulde started working on this issue
Mar 12th 12:04am