Paid for hair removal and was supposed to have a consultation before the groupon was re...

GetHuman-pbjh's customer service issue with Groupon from February 2019

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The issue in GetHuman-pbjh's own words
Paid for hair removal and was supposed to have a consultation before the groupon was redeemed. This consultation did not happen, and as a result my girlfriend was not able to have her hair laser removed because she has blinding red hair, which the laser does not cover. I feel I should have my money refunded since the laser hair removal business did not follow protocol as advertised on the groupon website where it said a consultation was required before the procedure was to begin. Had the consultation happened, they would have told us my girlfriend was not a candidate for the laser hair removal and the Groupon would have never been redeemed.
GetHuman-pbjh did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-pbjh
Feb 18th, 2019 - 8 mons ago
I have an issue with Groupon too
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GetHuman-pbjh started working on this issue
Feb 18th 4:43pm