Order *************I purchased this Groupon in December and used it for the first time...
GetHuman-paigenda's customer service issue with Groupon from February 2019
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-paigenda will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-paigenda can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-paigenda's own words
Order *************I purchased this Groupon in December and used it for the first time on feb **th. I went to the studio today, and they were closed due to “unforeseen circumstances.” The windows were papered and the doors were padlocked. I checked on the MINDBODY app to make sure the class was available today, and it said that it was, but when I got there I saw the studio was closed PERMANANTLY. Since I didn’t get to use the full value of the Groupon, I would like to request a full refund. I didn't even have the opportunity to use the Groupon for a full month.
GetHuman-paigenda did not yet indicate what Groupon should do to make this right.
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