I have an issue with my order * ********** purchased on December **, ****. I bought a m...
GetHuman2222060's customer service issue with Groupon from February 2019
Help with my Groupon issue
First: share to improve GetHuman2222060's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2222060's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2222060 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2222060 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2222060 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman2222060's own words
I have an issue with my order * ********** purchased on December **, ****. I bought a massage as a gift for my mom and it is saying it was redeemed on my Groupon app yesterday feb **th **** when my mom has not used it yet. Can you please help me with this. I also bought a different Groupon yesterday and redeemed it while on a trip in Chicago and I’m worried that the person redeemed the massage Groupon on accident when I gave them my phone to redeem the other Groupon.
GetHuman2222060 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2222060 fixed the problem
We are waiting for GetHuman2222060 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.