As a person with high blood pressure, heart issues, and diabetes, I must cancel my grou...
GetHuman-rzschind's customer service issue with Groupon from February 2019
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rzschind will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rzschind can let us know if they help or not.
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-rzschind's own words
Cancel and get a refund for this ... As a person with high blood pressure, heart issues, and diabetes, I must cancel my groupon from Home Chef. As I was choosing what meals I wanted, I read the sodium and carbohydrate contents and they are definitely unhealthy for a person with health issues. I have not ordered meals yet and am hoping that you will refund me. I am a long time member of Groupon with no problems in the past.
If the contents of the meals were in the advertised Groupon, then I would not have purchased it since I have health issues not compatible with this purchase, ie., heart, diabetes, high blood pressure, high cholesterol, etc.
GetHuman-rzschind did not yet indicate what Groupon should do to make this right.
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