I purchased a Groupon for a Smith tower observatory in Seattle Washington for something...

GetHuman-calebhor's customer service issue with Groupon from February 2019

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The issue in GetHuman-calebhor's own words
I purchased a Groupon for a Smith tower observatory in Seattle Washington for something to do while on vacation there. I live in Florida. Upon arriving to the tower to use my Groupon, the lady at the front desk told me the elevators to observatory deck is not working at the time. Apparently the elevators broke down. We were unable to use our Groupon due to an issue at the building where are Groupon was to be used. We will not be back to Seattle again to use the Groupon. I am requesting a refund for this Groupon due to issues out of our control. **Thank you for your time.
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Customer service issue
Reported by GetHuman-calebhor
Feb 16th, 2019 - 8 mons ago
I have an issue with Groupon too
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GetHuman-calebhor started working on this issue
Feb 16th 1:11am