Wrong Computer Charger

GetHuman2213648's customer service issue with Groupon from February 2019

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The issue in GetHuman2213648's own words
I wanted them to send me the correct charger or reimburse me for the amount that I have to spend for the correct charger. ... I was sent the wrong charger for my computer. I now have to purchase an additional charger to utilize it. I would like to be refunded for the amount of the charger.
Speaking to a representative, she only offered the option to exchange the whole purchase or receive a full refund. I asked why the option to be reimbursed or to have the charger replaced wasn't given and she said that's all they could offer. I asked to speak with a supervisor.
I wanted to be reimbursed for the extra money I had to spend for a functioning charger.
I've been a customer since ****
Groupon credited me the amount I paid for a new charger.
I have an issue with Groupon too
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Groupon

I purchased a refurbished MacBook Air
Customer service issue
Reported by GetHuman2213648
Feb 15th, 2019 - 8 mons ago
I have an issue with Groupon too
Fixed
Seen by 2 customers so far
Similar issue to 161316 others
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Items needed
Name on account
Email on account
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Timeline
GetHuman2213648 started working on this issue
Feb 15th 2:19pm
GetHuman2213648 indicated the issue is not fixed yet.
Feb 15th 2:28pm