Wrong Computer Charger

GetHuman2213648's customer service issue with Groupon from February 2019

161316 similar
0 following
Help with my Groupon issue
GetHuman2213648's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2213648 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2213648 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman2213648's own words
I wanted them to send me the correct charger or reimburse me for the amount that I have to spend for the correct charger. ... I was sent the wrong charger for my computer. I now have to purchase an additional charger to utilize it. I would like to be refunded for the amount of the charger.
Speaking to a representative, she only offered the option to exchange the whole purchase or receive a full refund. I asked why the option to be reimbursed or to have the charger replaced wasn't given and she said that's all they could offer. I asked to speak with a supervisor.
I wanted to be reimbursed for the extra money I had to spend for a functioning charger.
I've been a customer since ****
Groupon credited me the amount I paid for a new charger.
I have an issue with Groupon too
How GetHuman2213648 fixed the problem
We are waiting for GetHuman2213648 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2213648 fixes it.
This email address isn't valid


I purchased a refurbished MacBook Air
Customer service issue
Reported by GetHuman2213648
Feb 15th, 2019 - 8 mons ago
I have an issue with Groupon too
Seen by 2 customers so far
Similar issue to 161316 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
GetHuman2213648 started working on this issue
Feb 15th 2:19pm
GetHuman2213648 indicated the issue is not fixed yet.
Feb 15th 2:28pm