Hi Groupon my name is Danny Pierce. I would like to have some flowers that I ordered se...
GetHuman2212190's customer service issue with Groupon from February 2019
Help with my Groupon issue
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Strength in numbers! Companies respond better when others are watching.
GetHuman2212190's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2212190 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2212190 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2212190 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2212190's own words
Hi Groupon my name is Danny Pierce. I would like to have some flowers that I ordered sent to my girlfriend in Indianapolis and it appears the order is going to be sent to me. Can you help me send those flowers to her? And it looks like when I tried to review the order it actually charge me again for a second order that is also coming to me. I would like to cancel that order and only send the one set of a dozen coupons to my girlfriend Indianapolis. Please assist thank you!
GetHuman2212190 did not yet indicate what Groupon should do to make this right.
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