hi I purchased two Groupons at Sev not knowing only one can be used per person. They wo...

GetHuman2210022's customer service issue with Groupon from February 2019

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Help with my Groupon issue
GetHuman2210022's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2210022 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman2210022 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman2210022 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2210022's own words
hi I purchased two Groupons at Sev not knowing only one can be used per person. They would not honor my second Groupon even for the amount I paid for the Groupon which was $**. I would really appreciate it if Groupon could refund me that amount or give it to me as credit to use on a future Groupon as I am a loyal and frequent customer and this is the first and only time hopefully that I’ve had an issue with being able to redeem my Groupon. Thank you! The order number is **********. And my username is *****@***.com
GetHuman2210022 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman2210022
Feb 14th, 2019 - 8 mons ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 161037 others
0 customers following this
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Timeline
GetHuman2210022 started working on this issue
Feb 14th 10:08pm
GetHuman2210022 shared this issue with others over email
Feb 14th 10:11pm