Hello I have an unauthorized charge on my account. The charge was made by my little bro...

GetHuman-bouyerds's customer service issue with Groupon from February 2019

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bouyerds will want to follow the link below to head to their help center. We will check on GetHuman-bouyerds later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-bouyerds's own words
Hello I have an unauthorized charge on my account. The charge was made by my little brother who I had let use my phone and he said that though he was looking on Groupon he never made a purchase. He may have mistakenly made the purchase, but I’m just trying to see if I can have the orde removed and payment refunded because not only did I not place the order myself, I’m no longer live in the Jacksonville area where the services are offered. The order is for Cryotherpay Jax and the order number is *******. The order was placed yesterday.
GetHuman-bouyerds did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-bouyerds
Feb 7th, 2019 - 3 mons ago
I have an issue with Groupon too
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Seen by 4 customers so far
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GetHuman-bouyerds started working on this issue
Feb 7th 9:59pm