I booked a room at the Sofitel hotel in Chicago. I set the date and I think it was book...

GetHuman2157076's customer service issue with Groupon from February 2019

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The issue in GetHuman2157076's own words
I booked a room at the Sofitel hotel in Chicago. I set the date and I think it was booked for the date I needed & Groupon put me to the next night. I had no idea until I got to the hotel a day early. The day that I needed. I had to go through hotels.com to book a room for the date I was there & it was available. I had to pay again. I didn’t use the date Groupon gave me. I was headed home to St. Louis.
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Customer service issue
Reported by GetHuman2157076
Feb 7th, 2019 - 4 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
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GetHuman2157076 started working on this issue
Feb 7th 7:38pm