I bought * Massage session for my mother as a Christmas present and after I bought them...

GetHuman2155509's customer service issue with Groupon from February 2019

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The issue in GetHuman2155509's own words
I bought * Massage session for my mother as a Christmas present and after I bought them I contacted the lady, she texted me back at nearly mid night, which I thought was odd, and now it is February I am trying to book appointments for my mum and this lady has been so rude and unprofessional I do NOT want to send my mum to her. She is now saying that I shouldn’t have been able to buy * sessions. I also was very polite from the beginning as I thought her rudeness might be me misreading it, but it was not. I even wished her a merry Christmas as I told her I will give her dates after the new year and she completely ignored me and just said ok. My mum is a kind and hard working mother with a child with a disability, I wanted to do something nice for her and I do not want to send her to his woman. If I knew this when I got the groupon sessions I would have defenitly NOT bought them. Please refund my money.
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Customer service issue
Reported by GetHuman2155509
Feb 7th, 2019 - 3 mons ago
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Seen by 2 customers so far
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GetHuman2155509 started working on this issue
Feb 7th 4:45pm