Hi, we’ve booked a hotel Groupon for the Bracken Court Hotel in Dublin for * nights...
GetHuman2153185's customer service issue with Groupon from February 2019
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Hi, we’ve booked a hotel Groupon for the Bracken Court Hotel in Dublin for * nights. **Voucher code: VS-**ZZ-MCK*-*L*B-*MPB *Booking date and time: **.**.**** **:**:** **However, the location shown on the groupon page for the offer, on which we based the decision to buy this Groupon shows a location in the city center of Dublin. But upon arrival to that location it seems that the hotel is not located there, it is located **km north of Dublin. This is a gross misrepresentation of the hotel and the offer. **I would expect Groupon to compensate us for *) the amount of public transport costs we have to make to go back and forth from the hotel to the city centre, and *) a compensation for the misrepresentation and misinformation of the offer.
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