Hi, we’ve booked a hotel Groupon for the Bracken Court Hotel in Dublin for * nights...

GetHuman2153185's customer service issue with Groupon from February 2019

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The issue in GetHuman2153185's own words
Hi, we’ve booked a hotel Groupon for the Bracken Court Hotel in Dublin for * nights. **Voucher code: VS-**ZZ-MCK*-*L*B-*MPB *Booking date and time: **.**.**** **:**:** **However, the location shown on the groupon page for the offer, on which we based the decision to buy this Groupon shows a location in the city center of Dublin. But upon arrival to that location it seems that the hotel is not located there, it is located **km north of Dublin. This is a gross misrepresentation of the hotel and the offer. **I would expect Groupon to compensate us for *) the amount of public transport costs we have to make to go back and forth from the hotel to the city centre, and *) a compensation for the misrepresentation and misinformation of the offer.
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Customer service issue
Reported by GetHuman2153185
Feb 7th, 2019 - 3 mons ago
I have an issue with Groupon too
Seen by 5 customers so far
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GetHuman2153185 started working on this issue
Feb 7th 9:18am
GetHuman2153185 indicated the issue is not fixed yet.
Feb 7th 9:19am