I made a reservation at whitefish Lodge and Suites for my mothers birthday. After rec...

GetHuman2045647's customer service issue with Groupon from January 2019

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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2045647's own words
I made a reservation at whitefish Lodge and Suites for my mothers birthday. After receiving the gift and later checking with her work she was unable to get the dates off of work. I tried getting in touch with the actual resort but they told me I had to talk to groupon to sort the matter. I know this is very short notice, but this was a gift for my mothers birthday and its a trip that shes been wanting to take for some time now. I would like the order put in her name to allow her to reschedule and check in using her own ID. The order number is ********** and its under the name Daniel Wassman. **I'm deeply sorry for the inconvenience.**Thank you
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Groupon

Customer service issue
Reported by GetHuman2045647
Jan 26th, 2019 - 3 mons ago
I have an issue with Groupon too
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Timeline
GetHuman2045647 started working on this issue
Jan 26th 7:36pm