I have used my groupon voucher for fireflys activity archery in Kent , my girlfriend wa...

GetHuman2043367's customer service issue with Groupon from January 2019

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2043367 will want to follow the link below to head to their help center. We will check on GetHuman2043367 later to make sure it's all set or try to help escalate.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2043367's own words
I have used my groupon voucher for fireflys activity archery in Kent , my girlfriend was ammited into hospital the original date I was supposed to attend the session. I rescheduled it for the week after which is tomorrow **th , I still can not make it and asked the person at fireflys if I could reschedule it again but the person was very rude to me and refused to move the date. I have paid £** for this activity and I would like to attend , but the rudeness of the man was unacceptable I would like a full refund for this service as I no longer want to go there and due to my circumstances I can not.
GetHuman2043367 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman2043367
Jan 26th, 2019 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman2043367 started working on this issue
Jan 26th 12:09pm