I bought by wife and I a deep tissue massage at Himalayan Wellness Spa in Ormond Beach...

GetHuman2040153's customer service issue with Groupon from January 2019

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2040153 will want to follow the link below to head to their help center. We will check on GetHuman2040153 later to make sure it's all set or try to help escalate.
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Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2040153's own words
I bought by wife and I a deep tissue massage at Himalayan Wellness Spa in Ormond Beach, Fl. for Christmas. Yesterday we called for an appointment for both us and was told we could only use one at a time. We NEVER would have purchased under that arrangement. Said we could pay $** more and use the two massages at the same time. We want a refund for this groupon - it said by one and buy one as a gift - nothing about you could not use them both at the same time. Should have been disclosed up front and it was not. Please refund this groupon as soon as possible. Thank you.
GetHuman2040153 did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman2040153
Jan 25th, 2019 - 3 mons ago
I have an issue with Groupon too
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Seen by 1 customer so far
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GetHuman2040153 started working on this issue
Jan 25th 9:11pm