I purchased a Couples massage. It was redeemed on January **th ****. It was a “Horrible...

GetHuman2029041's customer service issue with Groupon from January 2019

148834 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman2029041's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2029041's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman2029041 will want to follow the link below to head to their help center. We will check on GetHuman2029041 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman2029041 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman2029041's own words
I purchased a Couples massage. It was redeemed on January **th ****. It was a “Horrible”. My Wife and I went to the appointment. We had to “wait” for the Person to get there to open the door. They drove up later. Went into a “dark” house, had to wait for the jacuzzi to fill up with water, too small for a grown Man, I couldn’t Strech out in it. Looked like a kids size. We had one (*) masseuse for two people?*No Fruit as promised. I want my $***.** refunded!
GetHuman2029041 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman2029041 fixed the problem
We are waiting for GetHuman2029041 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2029041 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2029041
Jan 24th, 2019 - 3 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 148834 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2029041 started working on this issue
Jan 24th 11:26am