Hello, *****I order two of the "**-Minute Three Kinds Of Wonderful Massage - Gentle Bal...
GetHuman1977482's customer service issue with Groupon from January 2019
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1977482 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1977482 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1977482's own words
Hello, *****I order two of the "**-Minute Three Kinds Of Wonderful Massage - Gentle Balance Massage & Essential Oils" on December **th, ****. It was a Christmas gift for my grandmother. I have been trying to set up a date with Renee who performs the massage, but she was taking weeks to email me back. When she did email me back she was unable to find a time that would work best for us both. She also did not return any of my calls. I told her I would just like to cancel the order now and I would also like a refund for this order so that I can purchase another massage for my grandmother and I. The email address that I have linked to my groupon account is *****@***.com
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