Hello, *****I order two of the "**-Minute Three Kinds Of Wonderful Massage - Gentle Bal...

GetHuman1977482's customer service issue with Groupon from January 2019

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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1977482's own words
Hello, *****I order two of the "**-Minute Three Kinds Of Wonderful Massage - Gentle Balance Massage & Essential Oils" on December **th, ****. It was a Christmas gift for my grandmother. I have been trying to set up a date with Renee who performs the massage, but she was taking weeks to email me back. When she did email me back she was unable to find a time that would work best for us both. She also did not return any of my calls. I told her I would just like to cancel the order now and I would also like a refund for this order so that I can purchase another massage for my grandmother and I. The email address that I have linked to my groupon account is *****@***.com
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Groupon

Customer service issue
Reported by GetHuman1977482
Jan 16th, 2019 - 9 mons ago
I have an issue with Groupon too
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Seen by 3 customers so far
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Timeline
GetHuman1977482 started working on this issue
Jan 16th 6:14pm