Hi there:**I purchased on Nov. **th two item packages from Groupon and I am having an i...
GetHuman1976538's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman1976538's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1976538's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1976538 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1976538 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1976538 may need:
Name on account, Email on account, and Billing address
The issue in GetHuman1976538's own words
Hi there:**I purchased on Nov. **th two item packages from Groupon and I am having an issue with one of the orders (Order * **********-Blue). We tried * differnet films and all of the photos come out black with specks. I need to replace the camera only as all of the other items are perfect.**Please advise what can be done as I have twins and one works and the others doesn't, which is an issue.**Please let me know. I appreciate your help on this matter.
GetHuman1976538 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1976538 fixed the problem
We are waiting for GetHuman1976538 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.