My order *****-******-****** was sent back for a return. According to instructions I wa...

GetHuman-latrylbo's customer service issue with Groupon from January 2019

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The issue in GetHuman-latrylbo's own words
My order *****-******-****** was sent back for a return. According to instructions I was supposed to have the product back to you by December **, **** *According to the tracking information I have, it was inducted to your Newgistics Facility on December **, ****. I assumed I did what I was supposed to do to get items back on time. But it also says item was return to Center on January *, ****. That is not my fault. And the items are not useable. Craftsmanship is horrible. But what has puzzled me is that no one has contacted me. I cannot* used the item. Either a refund or a credit should be offered. Please contact me as soon as you can. Thank you!
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Customer service issue
Reported by GetHuman-latrylbo
Jan 15th, 2019 - a mon ago
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GetHuman-latrylbo started working on this issue
Jan 15th 5:07pm