I purchased a Groupon at Bar Method Naperville. Their website does not support submitt...
GetHuman1969389's customer service issue with Groupon from January 2019
Help with my Groupon issue
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GetHuman1969389's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1969389 will want to follow the link below to head to their help center. We will check on GetHuman1969389 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1969389 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1969389's own words
I purchased a Groupon at Bar Method Naperville. Their website does not support submitting ANYWHERE for a voucher. It was extremely difficult to sign up for a class. Almost every time I called nobody every answered the phone. The one time I did get a call back she said the owner would call back but never did. I was never able to use this Groupon due to the exacerbated efforts and time spent. I would like A: Either a refund or the same Groupon with a revised expiration date. Thank you kindly. ***-***-**** for questions
GetHuman1969389 did not yet indicate what Groupon should do to make this right.
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