I purchased a Groupon at Bar Method Naperville. Their website does not support submitt...

GetHuman1969389's customer service issue with Groupon from January 2019

1 view
143867 similar
0 following
Help with my Groupon issue
First: share to improve GetHuman1969389's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1969389's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1969389 will want to follow the link below to head to their help center. We will check on GetHuman1969389 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1969389 may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman1969389's own words
I purchased a Groupon at Bar Method Naperville. Their website does not support submitting ANYWHERE for a voucher. It was extremely difficult to sign up for a class. Almost every time I called nobody every answered the phone. The one time I did get a call back she said the owner would call back but never did. I was never able to use this Groupon due to the exacerbated efforts and time spent. I would like A: Either a refund or the same Groupon with a revised expiration date. Thank you kindly. ***-***-**** for questions
GetHuman1969389 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman1969389 fixed the problem
We are waiting for GetHuman1969389 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Groupon email you?
This email address isn't valid
Follow this issue
See how GetHuman1969389 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1969389
Jan 15th, 2019 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 143867 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1969389 started working on this issue
Jan 15th 3:48pm