First off, I am ** years old with a limited amount of internet ability. I have been us...

GetHuman-gailmacs's customer service issue with Groupon from January 2019

2 views
 | 
143819 similar
 | 
0 following
Help with my Groupon issue
First: share to improve GetHuman-gailmacs's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gailmacs's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-gailmacs will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-gailmacs can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-gailmacs may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-gailmacs's own words
First off, I am ** years old with a limited amount of internet ability. I have been using Groupon for quite a few years but unless they still have a phone number to actually converse with an agent over a mishap, they will lose my business and also quite a few friends with same problem. I want to return a dog coat as it is very small even though it is listed as XL. Second, I had ordered chocolates and I don't know why they haven't come and put any connection through for it. Honestly, I would be very happy to cancel both and get a credit. Please help...Thank You........Gail Tarsitano (GailMACS@aol.com)
GetHuman-gailmacs did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-gailmacs fixed the problem
We are waiting for GetHuman-gailmacs to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gailmacs fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-gailmacs
Jan 15th, 2019 - 9 mons ago
I have an issue with Groupon too
Not resolved
Seen by 2 customers so far
Similar issue to 143819 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gailmacs started working on this issue
Jan 15th 2:35pm