I purchased a cellulite treatment for a place in Arlington Heights in Illinois. They on...
GetHuman-donnakba's customer service issue with Groupon from January 2019
Help with my Groupon issue
First: share to improve GetHuman-donnakba's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-donnakba's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-donnakba will want to follow the link below to head to their help center. We will check on GetHuman-donnakba later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-donnakba may need:
Name on account, Email on account, and Billing address
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-donnakba's own words
I purchased a cellulite treatment for a place in Arlington Heights in Illinois. They only offer the treatment in Lincoln Park Illinois. Which is in the city father away from me. It wasn’t stated as such when purchasing it. Call the Arlington Heights facility, and they informed me me it was stated incorrectly on Groupon. I wish to have a full refund of my money back on the card. My name is Donna Powe purchased on Jan *, **** ****-******-******. Full refund on card given. Thank you
GetHuman-donnakba did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-donnakba fixed the problem
We are waiting for GetHuman-donnakba to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.